#jarrett

1 messages · Page 1 of 1 (latest)

blissful crowBOT
rugged marlin
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Unfortunately I am only finding docs on card-related Radar rules. If you reach out to our support team they may know more about what Radar offers for those payment methods and if there are other fraud prevention methods that we offer

last sequoia
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The support team doesn't know anything about Radar from what I can tell

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I already tried talking to them and they just tried selling me on using Chargeback Protection even though you can't since you need Stripe Checkout for that and they don't seem to even know that.

rugged marlin
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Sorry to hear that, they are the team that will know more about it but I do understand it can be luck of the draw when talking to any support. From what I can see we don't currently support SEPA or ACH in Radar though there is work on the roadmap

last sequoia
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their response is now, disable SEPA and ACH if the fraud rate is too high

cloud burrow
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I've heard rumors of Radar working with ACH soon, but still not GA.

last sequoia
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so since support basically told me to disable ACH and SEPA as my only option, how do I go about making it so Payment Elements does't include those methods

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so I can still use it if we manually set it on an invoice

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because right now, we use the defered payment intent flow for payment elements and I don't see a way to exclude payment methods

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@rugged marlin not sure if this got buried already ^

rugged marlin
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Apologies, missed that question. If you are using automatic payment methods it is just a matter of setting this on your dashboard. https://dashboard.stripe.com/test/settings/connect/payment_methods
For setting it manually, you would set payment_method_types when creating the payment intent and would specify the same list in the paymentMethodTypes parameter when initializing Elements https://stripe.com/docs/js/elements_object/create_without_intent#stripe_elements_no_intent-options-paymentMethodTypes

blissful crowBOT
last sequoia
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if i disable payment methods entirely, then I can't use them

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right?

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like wouldn't turning it off there disable it for invoices as an option at all

rugged marlin
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You can definitely turn those off while still being able to use them on the rest of the account

last sequoia
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we want them to be available on invoices is what I'm saying

blissful crowBOT
last sequoia
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we use the defered payment/setup intent flow with Payment Elements

feral whale
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👋 stepping in

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Sorry can you clarify what you are trying to do?

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Not sure I understand the issue here

last sequoia
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Summary: SEPA/ACH fraud is terrible since we switched to Payment Elements. Support told us all we can do is disable it. We can't disable it in general because we still need to be able to create invoices manually for customers who use it, but we can disable it from being a choice for any random person. Can I disable it on https://dashboard.stripe.com/settings/payment_methods and still use those payment methods for invoices that we manually create?

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feral whale
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Thanks for clarifying

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Yes you can disable it overall so that it isn't used via Automatic Payment Methods