#Rob.Clayton
1 messages · Page 1 of 1 (latest)
Hi there!
Having a look.
Can you share the request ID where you set the cancellation date of the subscription? Usually if you don't want any prorations, you shouldn't set cancel_at, but instead use cancel_at_period_end (https://stripe.com/docs/api/subscriptions/create#create_subscription-cancel_at_period_end) or use a subscription schedule (https://stripe.com/docs/billing/subscriptions/subscription-schedules).
Hi! I'm taking over from my colleague. Please, let me know if you have any other questions.