remcova

[pastel ginkgo]

Hi there!

Can you share the request ID (req_xxx)? You can find it here https://dashboard.stripe.com/test/logs

[warm scarab]

The request ID is req_I1o6jt80cBXXlP

[sharp kelp]

according to the docs it feels like this should work so it's probably a bug

for now I would suggest removing paypal from the payment_method_types passed to the CheckoutSession API and writing to https://support.stripe.com/?contact=true with the failed request ID so we can investigate

[warm scarab]

@sharp kelp Alright, thanks a lot! I will contact support 👍

[sharp kelp]

for reference were you using Paypal before today?

I saw someone else had this problem and it was that they were a previous beta user of our Paypal integration(in the last week we have started publicly supported it) and there were issues involved there

[warm scarab]

I signed up for beta access but I didn't get access to it. I signed up for it like a few days ago I think.

One or two days later, it was launched publicly

[sharp kelp]

I see

well I filed an issue for you with the team involved, not sure when we'll get an answer but if you write into support it will get escalated

[warm scarab]

Thank you. I did contact support, they are looking into it 👍

[sharp kelp]

I'm told that apparently:

[you need] to request 'recurring payment' support in [your] payment method settings page.
documented here: https://stripe.com/docs/payments/paypal/set-up-future-payments

[warm scarab]

I see, I have to await for approval now. Thank you 🙂

Hopefully it works after this