Joe K | Stripe Developers | Page 1

worn sleetBOT May 23, 2023, 6:13 PM

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still flare May 23, 2023, 6:13 PM

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Hello! Can you share an example payment intent using the DENIED account?

quaint sparrow May 23, 2023, 6:15 PM

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Hi!, one moment.

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A new one was created with the DENIED account, pi_3NAzqGCnOO2Q31G314nZlOmr

still flare May 23, 2023, 6:27 PM

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That PaymentIntent hasn't actually been successful yet though - it's still in a state of requries_payment_method. Are you sure this is the right intent?

quaint sparrow May 23, 2023, 6:27 PM

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The payment didn't complete yet. It will shortly

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Just completed

still flare May 23, 2023, 6:33 PM

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When you made this payment how did you specify the DENIED account? Right now I don't see that payment adding +denied@ to the email address

quaint sparrow May 23, 2023, 6:35 PM

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Confirming with the tester

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The phone number for the DENIED account was used

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3106354386

still flare May 23, 2023, 6:37 PM

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Can you make sure to also use the right email address format?

quaint sparrow May 23, 2023, 6:38 PM

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So both the email and phone number must be used?

still flare May 23, 2023, 6:40 PM

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Yes, I believe so

quaint sparrow May 23, 2023, 6:43 PM

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Just tried it again with your suggestion. Here's the payment intent, pi_3NB08ECnOO2Q31G30FojYA8i

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Still no luck

still flare May 23, 2023, 6:45 PM

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hmmm... give me a minute to try as well

worn sleetBOT May 23, 2023, 6:49 PM

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still flare May 23, 2023, 6:51 PM

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I'm seeing the same behavior as your (where using the "DENIED" test mode information is still allowing payment to go through)

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I'd recommend writing into support (https://support.stripe.com/contact) so they can get this bug routed to the correct people

#Joe K