#ermahgherd

1 messages · Page 1 of 1 (latest)

solid loomBOT
wintry jay
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That really isn't enough information to tell if it's custom connect or not

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what are you really trying to do?

azure roost
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Just exploring use cases for inspiration.

wintry jay
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Gotcha - yeah there isn't really anything specific in that text that points to it being custom connect. It could be custom, it could be express, etc, it's really hard to tell just from that text

azure roost
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Well the fields ask for personal and banking details directly.

wintry jay
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It's still hard to tell - with any of the connect account types you're allowed to prefill information so it won't be asked for again during onboarding

azure roost
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Oh I see so even with Standard -- when you hit submit on this kind of form, it can pre-fill the fields seen in the connect.stripe.com onboarding flow? Just slap next, next, next and next?

wintry jay
azure roost
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Alright and if I onboard a user with Standard and take an application fee on each payment, can they easily unlink their account from the platform? As to save on fees when they discover Stripe's is lower...

wintry jay
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It depends on the kind of standard accounts you're working with - if you're working with standard accounts that are controlled by the platform then they can't disconnect on their own (you, as the platform would have to disconnect them)

azure roost
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what do you mean by standard accounts controlled by the platform?

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I understand "Standard" users have complete control w/ their email & password...

azure roost
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im just wondering how you prevent the unlink, or even create a Standard account "controlled by the platform"... in the dash you can only control payout schedules seems like.

wintry jay
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I believe new Standard accounts that are created today should be CBSP by default - you'd only run into this issue if you also allowed existing accounts to connect to you through oauth

azure roost
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^^previous talk

wintry jay
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Yeah I'm pretty sure that will ONLY be an issue if you have connected accounts that are not controlled by your platform. If they are controlled by your platform it's a much harder process to actually disconnect from your platform (they'd actually have to write in to stripe support if they want their account converted to a full stripe account)

azure roost
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To clarify, liability for disputes and fraud is still on the user?

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and these aren't express/custom "controlled by the platform"?

wintry jay
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Yes, liability for disputes and fraud shoudl still be with the connected account

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and no, these are not the same as express/custom accounts

solid loomBOT
azure roost
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No liability on me, the platform? as long as the service isn't abusive of course, and gives users basic control of their accounts by API, like stopping recurring invoices?

wintry jay
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Honestly I can speak a bit to liability, but it sounds like you want specifics (which I'd recommend checking in with support https://support.stripe.com/contact for). I don't think you have absolutely no liability, but I don't really know where that line is drawn

azure roost
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Obviously no 'zero liability' on me... but the user has enough freedom to control their account for the service to not be abusive.

tiny flower
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Unfortunately we can't really speak to specifics on liability, you'd have to clarify your concerns with your own legal team and/or share specific examples and work with our support team on that.

azure roost
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I'll take that into consideration. Thanks.

azure roost
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Lastly, can these platform-controlled Standard accounts set contact preferences? For example a payout be branded the platform as sender... or not send some types of emails at all?

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obv. I can do that with webhooks but I have no control over what Stripe does.

tiny flower
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Depends with emails yo mena, but most you won't be able to disable as something the connected account can choose in their own settings. If you want fine control over the account experience, custom gives you complete control but this also completely changes the account relationship and liability questions.

azure roost
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I'm talking about Profile > Communication Preferences. Wondering what control I have with platform-controlled Standard.

tiny flower
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No control, as far as I am aware

azure roost
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OK thanks for all the heads up.