dennis_de | Stripe Developers | Page 1

ornate craterBOT May 23, 2023, 3:01 PM

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main vigil May 23, 2023, 3:02 PM

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I can help take a look in a bit, give me a moment to catch up

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I've asked a colleague to look into this too as the error doesn't seem right

velvet sun May 23, 2023, 3:16 PM

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Ok

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Occurs again and again when I try more requests. So it is not a one-time error.

main vigil May 23, 2023, 3:18 PM

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Can you share more example request IDs?

velvet sun May 23, 2023, 3:18 PM

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Yes, of course.

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req_kntN5tbluYAJ2Y

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Do you still need the request ID's to the respective transaction before or do you see the relation?

main vigil May 23, 2023, 3:19 PM

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That should work

velvet sun May 23, 2023, 3:19 PM

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Okay

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I'm a moment, afk. I'll answer when I get back.

main vigil May 23, 2023, 3:20 PM

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👍

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Thanks for your patience, I'll recommend writing into our support team
https://support.stripe.com/?contact=true

That would allow our team to work cross-functionally and investigate the root cause

velvet sun May 23, 2023, 3:28 PM

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From experience, the support has not really worked lately, no matter how precise I was, the answer was nonsense. But well, then I try my luck.

main vigil May 23, 2023, 3:35 PM

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Please email in and Make sure to mention you spoke with hanzo on discord so that I can grab the ticket

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Let me know once you write in

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@velvet sun

ornate craterBOT May 23, 2023, 3:44 PM

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#dennis_de