marcelo gonzalex | Stripe Developers | Page 1

crystal obsidianBOT May 23, 2023, 2:54 PM

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tardy bridge May 23, 2023, 2:54 PM

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Hello 👋
What have you tried thus far?

candid cedar May 23, 2023, 2:55 PM

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Hey, Hanzo. I'm actually with the credit card option. My stripe is connected to woocommerce, I active in woocommerce, but it appears an error:

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I've already enter in this page, but there's no option to activate sofort and giropay

tardy bridge May 23, 2023, 2:57 PM

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What country is your account in?

Sofort is only supported in a few countries
https://stripe.com/docs/payments/sofort

candid cedar May 23, 2023, 2:57 PM

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tardy bridge What country is your account in? Sofort is only supported in a few countries h...

My account is in Brazil, but I'm selling to Germany

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Is there a problem?

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I want to activate Sofort and giropay to german

tardy bridge May 23, 2023, 2:59 PM

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since your account is in brazil the settlement would happen in your local currency, so that's why you can't enable those.

I'd recommend working with our support team via
https://support.stripe.com/?contact=true

They can help figure out if there are any alternatives

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

candid cedar May 23, 2023, 3:00 PM

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tardy bridge since your account is in brazil the settlement would happen in your local curren...

Got it, thank you Hanzo

#marcelo gonzalex