AG-testmode-latency | Stripe Developers | Page 1

barren copperBOT May 23, 2023, 2:23 PM

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lucid apex May 23, 2023, 2:23 PM

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Hello 👋
We aren't seeing any reports of slowdowns today. Do you have specific request IDs I can take a look at?

vapid meadow May 23, 2023, 2:28 PM

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https://dashboard.stripe.com/test/webhooks/we_0Gao5jxe9GF9c1YNWJ4QT3yW

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all webhooks are failing for us as well

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please take a look at this as well https://dashboard.stripe.com/test/payments/pi_2NAw7Axe9GF9c1YN1NvSkWNq

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@lucid apex 🙏 pls take a look

lucid apex May 23, 2023, 2:38 PM

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Yup looking..

vapid meadow May 23, 2023, 2:42 PM

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@lucid apex fyi I also opened support case here https://dashboard.stripe.com/support/sco_NwpztNTiUf5aqN

webhooks are failing in production as well

polar rover May 23, 2023, 2:47 PM

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👋 stepping in and taking a look

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Okay for your production endpoint, looking at some recent examples I'm seeing your handler respond with a 403 error

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https://dashboard.stripe.com/events/evt_2NArwdxe9GF9c1YN116H1bCr would be an example you could look at in your Dashboard

vapid meadow May 23, 2023, 2:58 PM

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Ok, thank you I will take a look at this on our side.

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What about latency though?

polar rover May 23, 2023, 2:58 PM

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We are still investigating the test mode latency

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I checked and live mode latency looks fine.

vapid meadow May 23, 2023, 2:58 PM

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awesome, thank you!

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pls keep me posted, our pipeline is blocked because of latency

polar rover May 23, 2023, 2:59 PM

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Will update you as soon as I have more info

polar rover May 23, 2023, 3:27 PM

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We believe that root cause has been identified and we are working on mitigating test mode latency @vapid meadow

vapid meadow May 23, 2023, 3:31 PM

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thank you!

barren copperBOT May 23, 2023, 3:44 PM

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silver scarab May 23, 2023, 3:54 PM

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AG-testmode-latency

#AG-testmode-latency