elitemobile0301 | Stripe Developers | Page 1

quick galleonBOT May 23, 2023, 1:52 PM

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royal palm May 23, 2023, 1:52 PM

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Hi 👋 how can we help?

rigid dust May 23, 2023, 1:52 PM

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Hello toby,

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Nice to meet you here

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Now my company's stripe account was closed

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We had no any issue and we were using the account for 7 years

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There is any way to reactivate it?

royal palm May 23, 2023, 1:54 PM

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I'm sorry to hear you're running into that problem, but as mentioned in our #📖rules we are not able to assist with account related matters in this forum. You will want to reach out to our Support team regarding this matter:
https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rigid dust May 23, 2023, 1:55 PM

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I already contacted them, but now we can't get any replies

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because it was closed

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Why I can get closed? what's the main reason?

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can you tell me a little of this?

royal palm May 23, 2023, 1:59 PM

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Sorry I can't, we aren't involved in those flows and do not have information about closed accounts. We focus on helping developers build custom integrations using our API in this forum.

Our Support team is the correct group to reach out to regarding this matter.

rigid dust May 23, 2023, 2:03 PM

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ok, i see

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then one question

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if i create another account, then it will be no problem?

royal palm May 23, 2023, 2:04 PM

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That's a question for our Support team, I don't know why your original account was closed, so I don't know if new accounts you create would also experience that.

rigid dust May 23, 2023, 2:04 PM

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ok, thank you

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then another question

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when does stripe close account?

royal palm May 23, 2023, 2:07 PM

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I don't know, that is a matter that our Support team would be more familiar with than we are.

rigid dust May 23, 2023, 2:08 PM

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ok, i see

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then one question

quick galleonBOT May 23, 2023, 2:08 PM

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rigid dust May 23, 2023, 2:09 PM

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for developing a pos using stripe api, it is allowed?

royal palm May 23, 2023, 2:11 PM

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The question is a little vague, but yeah, I believe that is fine, and would go hand-in-hand with building a Stripe Terminal integration:
https://stripe.com/terminal

Stripe Terminal | SDKs, APIs, & Pre-Certified Card Readers

Stripe Terminal is a set of APIs and pre-certified card readers allowing businesses to accept in-person payments and build custom omnichannel experiences.

rigid dust May 23, 2023, 2:12 PM

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we have a pos device having printer and card readers

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with this device, we can develop a pos app?

lament plover May 23, 2023, 2:13 PM

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Hello 👋
We don't support third-party terminals/readers
You will have to buy a Stripe reader and then you can build a POS app with Stripe APIs

rigid dust May 23, 2023, 2:14 PM

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we should use only stripe terminal?

lament plover May 23, 2023, 2:14 PM

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Yes

rigid dust May 23, 2023, 2:15 PM

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so it is not allowed for creating a pos using stripe api?

lament plover May 23, 2023, 2:16 PM

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Not with third-party readers, no.

rigid dust May 23, 2023, 2:16 PM

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ok, i see

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thanks for your help

#elitemobile0301