#jnoconor
sacred magnet
bitter vine
Hello! Can you give me an example request ID where you don't see external_accounts? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
dim scaffold
Sure, here is one: req_F9Lsyvv49IJbKl
bitter vine
Is the external_accounts property in the response missing entirely, or is it present but empty?
dim scaffold
It's missing entirely
bitter vine
Ah, it's your API version. You made that request with API version 2015-04-07 but the external_accounts property only exists in 2015-10-01 and later.
dim scaffold
Oh interesting
dim scaffold
Here's another request with a newer version of the API: req_jGA4AdDOm4liK7. Still no external_accounts (or bank_accounts) field
These are test mode requests, not sure how much that makes a difference. I will say that I haven't seen this issue in production, so maybe it explains a lot
bitter vine
That one should have had it. Can you provide the JSON you got back in that request?
dim scaffold
bitter vine
Hm, let me see if I can reproduce on my end...
That's strange. email is also missing. Basically stuff that starts with an e is missing? You're certain you're not filtering them out somehow?
Like if you make this request directly with a curl command instead do you see the same thing?
bitter vine
Hm. Give me a few minutes to investigate further...
bitter vine
Ah, okay, I totally forgot about this: we don't return PII in test mode. You're trying to fetch these accounts in test mode, so we're not surfacing the sensitive details. If you made these requests with a live key you should see these properties.
dim scaffold
Ah, another interesting detail. However, here is a payload with email and external_accounts with the same key:
dim scaffold
Ahh, okay, I guess that explains it. Thanks
bitter vine
Happy to help! Sorry I forgot about the live/test thing with sensitive fields. 😅