jess-discover-decline | Stripe Developers | Page 1

spark jasperBOT May 22, 2023, 5:55 PM

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noble tide May 22, 2023, 5:56 PM

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Hey @past copper ! Discord cards can only be accepted in some countries. See https://stripe.com/docs/payments/cards/supported-card-brands#online-card-brand-capabilities

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jess-discover-decline

past copper May 22, 2023, 6:03 PM

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USA here. We've processed discover before...

noble tide May 22, 2023, 6:04 PM

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I'm happy to help, but I need a lot more specific details: exact decline information, request id, PaymentIntent id, anything that allows me to have a quick look

past copper May 22, 2023, 6:21 PM

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This is what I get when I entered the payment on our sage site. Your payment could not be processed. Sorry, but we don't accept that credit card type. Please check your information and try again.

noble tide May 22, 2023, 6:30 PM

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I'm really sorry, this is way too high level/vague. Are you the developer managing this integration? If not, you likely want to talk to your developer first and ask for detailed information to reproduce this.

past copper May 22, 2023, 6:30 PM

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They told me to contact Stripe. I have it though Sage.

noble tide May 22, 2023, 6:32 PM

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Ah okay, so that must be a total misunderstanding. I'm sorry, this Discord server is focused on helping developers with their own code/integration. You're using a third-party so that would be a question for them, they should work with our support team.

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You can try our support team and they might be able to look at your account to help unblock you: https://support.stripe.com/contact

#jess-discover-decline