alex-subscription-pause | Stripe Developers | Page 1

blissful lynxBOT May 22, 2023, 5:06 PM

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pseudo lava May 22, 2023, 5:11 PM

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Hello! It depends on what you mean by "pausing"

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If you're referring to this (https://stripe.com/docs/billing/subscriptions/pause) then you'd do this through Subscription updates and you can set the specific timestamp you want it to resume (https://stripe.com/docs/api/subscriptions/update#update_subscription-pause_collection)

blissful lynxBOT May 22, 2023, 5:14 PM

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random ice May 22, 2023, 5:20 PM

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Will this delay the shipment until the specified date?

formal ridge May 22, 2023, 5:22 PM

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Hey @random ice what do you call "delay the shipment" exactly?

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alex-subscription-pause

random ice May 22, 2023, 5:23 PM

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So if a customer was signed up for a recurring monthly subscription, and the customer wanted to pause the shipment for this month, we would want to delay the shipment so that it is sent out for next month instead of this month.

formal ridge May 22, 2023, 5:26 PM

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We don't really have any notion of "shipment" in our API. So I'm struggling a bit to grasp what you are describing. Are you the developer of the code here?

random ice May 22, 2023, 5:30 PM

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Let's say a customer is on a monthly subscription for tea bags. This month, they still have a lot from last month's (April) subscription, so they request this month (May) to pause the subscription until next month (June).

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Is there a way to pause the subscription until next month?

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so that the customer is not sent anything this month (May).

formal ridge May 22, 2023, 5:32 PM

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We don't really have a "pause" behaviour in the API unfortunately. There are ways to work around this depending on what you really want. That's what pause_collection mentioned above can do by automatically voiding their May Invoice for example

random ice May 22, 2023, 5:32 PM

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So would voiding the invoice prevent anything from shipping this month?

formal ridge May 22, 2023, 5:34 PM

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I'm sorry, we do not do any shipping logic. Nothing like this exists in our product or APIs around Subscription and shipping. That's why I'm trying to explain this is fully on your end. Something in your own system/app/code is doing the shipping part and that something would need to handle all of this

random ice May 22, 2023, 5:36 PM

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Will this prevent subscription orders from being sent out or only prevent payment collection?

formal ridge May 22, 2023, 5:37 PM

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We don't have "subscription orders"

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I'm really sorry, I don't really understand the vocabulary you use so it's tough to help here. Are you the developer of the system yourself?

random ice May 22, 2023, 5:39 PM

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We're a third party integrator. Usually our clients will use like a Shopify for their store and if they have subscription products then they will use like a Recharge or Ordergroove or Stripe.

formal ridge May 22, 2023, 5:39 PM

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then those questions would be directed to that third-party and how they integrate Stripe Subscriptions in their own system(s)

random ice May 22, 2023, 5:41 PM

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So does Stripe subscriptions only work in conjunction with places like Shopify or is it a standalone system? Here's an example endpoint in Recharge( https://developer.rechargepayments.com/2021-11/subscriptions/subscriptions_change_next_charge).

#alex-subscription-pause