benk | Stripe Developers | Page 1

fierce boltBOT May 22, 2023, 2:17 PM

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maiden breach May 22, 2023, 2:18 PM

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Hello 👋
Are you placing a hold on the payment method prior to charging OR just looking for underlying charge that stripe creates to authenticate the PaymentMethod?

If latter then I don't think those charges are visible via the dashboard

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Or the API

neat pewter May 22, 2023, 2:21 PM

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it's the latter

maiden breach May 22, 2023, 2:21 PM

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I see. Yeah I don't believe those charges are visible on the dashboard

neat pewter May 22, 2023, 2:22 PM

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ok cool. that's fine it's just some PSPs do display the charges and I wasn't sure if our current integration was at fault or what

maiden breach May 22, 2023, 2:23 PM

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As far as I know, we don't. However, you could confirm with our support team to see if there are any private features around accessing this information somehow (if you really really need it)

They should know if there are any alternatives
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#benk