bilalahmer | Stripe Developers | Page 1

astral oceanBOT May 22, 2023, 1:24 PM

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wooden sand May 22, 2023, 1:25 PM

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Quick question, can you see the Apple Pay button on the same device but on this page? https://stripe.com/docs/stripe-js/elements/payment-request-button

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay, or Link.

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If not, it may be your wallet setup. If so, I can check in to your domain setup if you send me your account ID (acct_1234)

honest oar May 22, 2023, 1:27 PM

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Yes I can see the buttons on that page.

Screen_Shot_2023-05-22_at_6.26.32_PM.png

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Is it safe to share account ID ?

wooden sand May 22, 2023, 1:33 PM

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Oh there should be one above there. That is just an image

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The upper one is the real button in that screenshot

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So in that case it sounds like your wallet is not set up properly on your device (or is not showing for some reason like your laptop lid being closed on older models)

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Have you set up apple pay in your mac's settings? Our button actually won't show up until you already have a card saved with apple pay

honest oar May 22, 2023, 1:35 PM

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Are we talking about this one ?

Screen_Shot_2023-05-22_at_6.20.27_PM.png

wooden sand May 22, 2023, 1:47 PM

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Yep. Can you also check Apple's official demo page? https://applepaydemo.apple.com

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Unfortunately Apple Pay can fail and be very opaque on why. For example I spent half a day trying everything I could find online to get apple pay to show up on their site, when talking to their support it turned out that my model of laptop couldn't show apple pay while my laptop's lid was closed because of ApplePay's touchID requirement

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Which is to say that if you don't see the button on that site I would recommend talking to Apple support or at least looking in to other reasons that apple pay may not be showing up despite your setup. Because at that point it is not a Stripe-specific issue but an Apple one

honest oar May 22, 2023, 1:50 PM

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ah got it.
Thank you for the explanation . 🙂

astral oceanBOT May 22, 2023, 2:12 PM

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honest oar May 22, 2023, 2:17 PM

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On Apple's official demo page its showing that button .

Screen_Shot_2023-05-22_at_7.17.09_PM.png

tidal cliff May 22, 2023, 2:28 PM

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Hello 👋
Taking over, did the button show up on this page?
https://stripe.com/docs/stripe-js/elements/payment-request-button

honest oar May 22, 2023, 2:35 PM

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Hi

Screen_Shot_2023-05-22_at_7.34.31_PM.png

tidal cliff May 22, 2023, 2:35 PM

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What country are you testing from?
Also if you open up your network console, do you see an error?

honest oar May 22, 2023, 2:35 PM

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It shows in private window .

tidal cliff May 22, 2023, 2:36 PM

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Ah

honest oar May 22, 2023, 2:37 PM

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Pakistan but used VPN and selected United States.

tidal cliff May 22, 2023, 2:37 PM

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Apple pay by default renders in incognito (even if misconfigured).

honest oar May 22, 2023, 2:37 PM

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Oh ok ok.

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Google pay is working fine but apple pay button not even showing up.

tidal cliff May 22, 2023, 2:38 PM

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Hmm since we don't support Apple pay in Pakistan yet, I don't know if VPN would work.
Have you asked someone outside pakistan to test your site?

honest oar May 22, 2023, 2:38 PM

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Not yet.
But will ask someone

#bilalahmer