Alakazam | Stripe Developers | Page 1

solid hillBOT May 22, 2023, 10:57 AM

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indigo stirrup May 22, 2023, 10:58 AM

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Hi
invoice.payment_failed is a good one.
https://stripe.com/docs/billing/subscriptions/webhooks#payment-failures

worldly spindle May 22, 2023, 10:59 AM

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so can you explain what is customer.subscription.deleted or customer.subscription.paused ?

indigo stirrup May 22, 2023, 10:59 AM

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First let's check the Subscription lifecycle :
https://stripe.com/docs/billing/subscriptions/overview#subscription-lifecycle

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customer.subscription.deleted is triggered when a Subscription is deleted/ended:
https://stripe.com/docs/api/events/types#event_types-customer.subscription.deleted

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customer.subscription.paused is triggered when a Subscription is paused:
https://stripe.com/docs/api/events/types#event_types-customer.subscription.deleted

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Are you using automatic or manual payment renewal with Subscription ?

worldly spindle May 22, 2023, 11:02 AM

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Lets discuss a real world example
if my bill is on 29 th may , before the date i removed my payment method or might be problem from bank , so what will happen on when 29 th may ?

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Both manual and automatic , i have customers inside india which does'nt support auto payment and auto too for us customers

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Are you there?

indigo stirrup May 22, 2023, 11:16 AM

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if my bill is on 29 th may , before the date i removed my payment method or might be problem from bank , so what will happen on when 29 th may ?
for automatic payments, you'll receive the event invoice.payment_failed

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For manual, the customer should get an email in order to pay their subscription.

worldly spindle May 22, 2023, 11:21 AM

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In manual case , if customer doesnt pay the bill or just ignore the bill ?

indigo stirrup May 22, 2023, 11:22 AM

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You can configure what will be happening for the Subscription:
https://stripe.com/docs/billing/subscriptions/overview#manual-payment

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if the customer don't pay a manual invoice for a Subscription.

worldly spindle May 22, 2023, 11:24 AM

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So reason for this query is i want to downgrade the subscription to Free plan if customer doesnt pay bill on the due date

indigo stirrup May 22, 2023, 11:28 AM

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So you can choose Leave the subscription as-is option, listen to customer.subscription.updated and monitor the subscription status. if it becomes past_due downgrade it to free plan.

ember panther May 22, 2023, 11:39 AM

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Hi! I'm taking over from my colleague. Please, let me know if you have any other questions.

#Alakazam