#alex0304

1 messages · Page 1 of 1 (latest)

solar flareBOT
unkempt trellis
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What exactly is failing? Can you be more specific?

orchid tapir
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Transaction declined. Please check if your chosen payment method is valid.

unkempt trellis
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Can you share one of the payment intent id's?

orchid tapir
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Its on the third party software and not on stripe

unkempt trellis
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Oh. You should reach out to them then

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We just help developers use the Stripe API in this discord server

orchid tapir
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they asked me to reach out to you guys.

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as the payment is getting processed.

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but getting declined by stripe

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for some reason

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We noticed that you passed a customer’s full credit card number to Stripe’s API. To keep your customer’s information safe, we don’t process charges that include full card numbers.

To continue processing payments with Stripe, use one of our official client integrations to collect payment information securely. These integrations ensure that sensitive card data never needs to touch your server.

We strongly discourage passing full card numbers to our API because it:

Can expose your customers’ sensitive data to bad actors

Requires you to meet complex PCI compliance requirements

Makes it harder for Radar, Stripe’s fraud protection tool, to protect your business

In very rare cases, you might need to pass full card numbers. If this applies to you, you can allow it in your integration settings.

This is only a first-time notification; we won’t email you about this again in the future. If you have questions, you can contact us via our support site.

Thanks,

The Stripe team

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I recieved this email from stripe

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and changed the integration settings

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still nothing worked.

unkempt trellis
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Are you still passing the full card details to stripe?

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You really need to work with whoever wrote the code that's submitting payments

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Because the above is an issue

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I can't help in here though

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You need to work with whoever's stripe integration you're using

orchid tapir
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whats the meaning of this response code
invalid_request_error - on_behalf_of
The 'on_behalf_of' param cannot be set to your own account.

unkempt trellis
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It means whoever initiated the request's code is broken

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Again, you need to work with whoever coded this integration to work things out

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We just help developers in this Discord

orchid tapir
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okay

unkempt trellis
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But if you have account related questions, our support team can assist: https://support.stripe.com

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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The discord server is just to help developers integrate our API