nerder-subscription-setupintent | Stripe Developers | Page 1

short locustBOT May 19, 2023, 4:29 PM

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fierce kelp May 19, 2023, 4:29 PM

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Hey @placid glade did you see my earlier response?

placid glade May 19, 2023, 4:30 PM

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hey, sorry i couldn't reply in the thread anymore

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yes i saw

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but i've done a test with a fresh customer and it doesn't seem to work either

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check this one: https://dashboard.stripe.com/acct_1FuM5ALAVB3C1lDI/test/logs/req_F6Zy9so8QDj7WH

fierce kelp May 19, 2023, 4:31 PM

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Ack, I'd recommend writing to our support team directly in that case: https://support.stripe.com/contact and providing all that detail. I know the product team was investigating a similar bug and they are working on it

placid glade May 19, 2023, 4:31 PM

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ok

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and about the fact that the payment method is not registered has to do with this same bug right?

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@balmy sinew was suggesting to do some test with somethig_behaviour

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but i couldn't test it before

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now i'm free

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payment_behavior i guess

fierce kelp May 19, 2023, 4:33 PM

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Yeah we don't need more testing, while you were out we found something strange and so the product team is working on it

placid glade May 19, 2023, 4:33 PM

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ah ok, great then

fierce kelp May 19, 2023, 4:33 PM

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nerder-subscription-setupintent

placid glade May 19, 2023, 4:33 PM

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i'll write support and they'll open a ticket that i can track?

fierce kelp May 19, 2023, 4:34 PM

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yeah and they'll reply once fixed1

placid glade May 19, 2023, 4:36 PM

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cool

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thank you, sorry for open it up again

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👋

fierce kelp May 19, 2023, 4:36 PM

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Totally fine!

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we're working on it so hopefully it gets fixed in the next 2/3 hours

placid glade May 19, 2023, 4:37 PM

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no rush

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thank you

#nerder-subscription-setupintent