Brandon Burnside

[keen rapids]

Recommend emailing in then: https://support.stripe.com/contact/email

[midnight pelican]

We went this route previously and just received auto responses

[keen rapids]

You should be able to reach a human through this and chat at: https://support.stripe.com

Are you signed into your account?

[midnight pelican]

yes ma'am

[keen rapids]

Weird

Also how long are you waiting to hear back from the emails?

You should get a human within 24 hours or so

[midnight pelican]

Stripe

Hi Alexander,

Thank you for providing additional information about your business, Supreme University (Stripe account ID: acct_1N6MFvIZmfClPAtW).

Unfortunately, after conducting a further review of your account, we’ve confirmed that your business presents a higher level of risk than we can currently support, so we won’t be able to accept payments for Supreme University moving forward.

We’re sorry that we can no longer support your business.

If you have any questions, please reach out to us.

— The Stripe team

[keen rapids]

Oh this is a risk related account issue

Yeah I don't have any insight into that unfortunately

Support would be the only shot as resolving

[midnight pelican]

Yeah that seems to be the common answer

[keen rapids]

But if they determined to not accept payments then it's probably not likely they'd approve it

[midnight pelican]

I believe we find a call number - and are talking to a rep at the moment

thank you

[keen rapids]

Got it

No worries