Leon Li

[ruby cosmos]

Hi there!

Can you share the PaymentIntent ID (pi_xxx)?

[amber jetty]

Hi Soma!

[ruby cosmos]

Can you share the request ID (req_xxx)?

[amber jetty]

sorry give a sec

[ruby cosmos]

It's visible in the screenshot you shared, can you just copy-past it here?

[amber jetty]

{
"error": {
"message": "Invalid JSON: {"fingerprintAttempted":true,"fingerprintData":"com.hitrust.emv.threeds.acs.core.message.ThreeDSMethodData@43845c53","challengeWindowSize":null,"threeDSCompInd":"Y","browserJavaEnabled":false,"browserJavascriptEnabled":true,"browserLanguage":"zh-CN","browserColorDepth":"24","browserScreenHeight":"1080","browserScreenWidth":"1920","browserTZ":"-480","browserUserAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36"}",
"param": "browser",
"request_log_url": "​https://dashboard.stripe.com/logs/req_vwCdXSYOLUVq49?t=1684474827",
"type": "invalid_request_error"
}
}

req_vwCdXSYOLUVq49

[ruby cosmos]

Thanks! And what code did you wrote to trigger that request?

[amber jetty]

we are using stripe.confirmSetup()

You need the whole code?

[ruby cosmos]

Yes that would be useful

[amber jetty]

// ....
const public_key = getPublicKey()
const promise = loadStripe(public_key, { locale: window.ENV['x-locale'] });
setStripePromise(promise);
promise
.then(() => {
setLoadingStripe(false);
})
.catch(() => {
setLoadingStripe(false);
});
/// .....
const result = await stripe.confirmCardSetup(client_secret, {
payment_method: {
card: elements.getElement(CardNumberElement),
billing_details: billingDetails
}
});
console.log(result);
///.......

[ruby cosmos]

Thanks! Give me a few minutes to look into this.

[amber jetty]

Thanks!

confirmCardSetup triggered next_action then start 3ds2 process

[ruby cosmos]

Your code looks correct, so we are currently investigating the issue on our end.

[limpid barn]

to be clear, is this you testing on your own personal card directly to trigger the error, are you are seeing this error from logs/tracking on your side of your end-customers?

@amber jetty still there?