#shine_forever

1 messages · Page 1 of 1 (latest)

amber coralBOT
fervent cosmos
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Can you share the payment intent ID (pi_xxx) for both scenarios?

gray yarrow
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have no the payment intent ID,Can I provide additional information to help you make a judgment?

fervent cosmos
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How do you integrate with Stripe currently?

If you use Checkout Session, then you should have Checkout Session ID (cs_xxx) of the payment.

If you use Payment Element, then you should have Payment Intent (pi_xxx) of the payment.

Or any other Stripe object ID associated to this payment. We'd need them to check the payments you're referring to

gray yarrow
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Encapsulating the payment session with the order ID through the price, returning the payment address for payment, enables automatic processing of webhook notifications.

fervent cosmos
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So, could you share the Checkout Session then? Or the webhook event ID (evt_xxx) of these payments you referred to?

amber coralBOT
gray yarrow
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evt_1N9MRWD11wlaHnvD7Xz05ClA

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sub_1N9MRVD11wlaHnvDzh9Xez1o

bitter gorge
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Taking over here. Can you help me understand the issue?

The backend displays a setting of one cent, but the deduction is 7.08 RMB.
Not sure what you're referencing here

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You created the Checkout Session (https://dashboard.stripe.com/logs/req_COZQnPfXnVVdH9) using a recurring line item with a value of $0.01: https://dashboard.stripe.com/prices/price_1N9HybD11wlaHnvDpmLmaUfV

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Not sure what is unexpected here

gray yarrow
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For testing purposes, we changed the price to 0.01 US cents, and then one of our test users paid with a Visa card in RMB mode and was charged 7.08 RMB.

bitter gorge
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RMB?

gray yarrow
bitter gorge
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Ok, seems expected. I guess whatever payment method that was used doesn't support USD, so it was paid in whatever native currency it does support (RMB) and the bank did the currency conversion

gray yarrow
bitter gorge
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Not sure what you're asking me to check here?

gray yarrow
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I don't understand why 0.01 USD would become 7 RMB. It should be 0.07 RMB according to the exchange rate. This is the first point.
Secondly, I haven't seen any amount received in my Stripe backend yet. However, the test user's credit card has been charged and the program has returned a successful payment for the user.

bitter gorge
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I don't understand why 0.01 USD would become 7 RMB. It should be 0.07 RMB according to the exchange rate. This is the first point.
You'd need to speak to the bank about that. They applied the FX rates, not Stripe

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Secondly, I haven't seen any amount received in my Stripe backend yet. However, the test user's credit card has been charged and the program has returned a successful payment for the user.
Sure, seems expected. The payment was processed only a few hours ago? They can take days to settle into your Stripe balance, like any card transaction