MrH00ts | Stripe Developers | Page 1

wide pivotBOT May 19, 2023, 2:32 AM

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teal rune May 19, 2023, 2:33 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

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marble fable May 19, 2023, 2:33 AM

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Here is what i send

Screenshot_2023-05-18_at_10.32.26_PM.png

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req_6e4jmGiakFGMqJ

teal rune May 19, 2023, 2:37 AM

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OK, let me take a look

marble fable May 19, 2023, 2:41 AM

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Thanks

teal rune May 19, 2023, 3:35 AM

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Thanks for waiting, discord is busy and I'll get back to you as soon as possible,

marble fable May 19, 2023, 3:36 AM

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No problem

teal rune May 19, 2023, 3:39 AM

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Hi @marble fable I just checked with the team. It's a known issue and they are working on it.

marble fable May 19, 2023, 3:39 AM

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got it thanks

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Is the compliance deadline still the same?

teal rune May 19, 2023, 3:39 AM

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Are you asking the timeline on the fix?

marble fable May 19, 2023, 3:40 AM

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well more like we have until may 31st to comply with the changes so just want to make sure we have time to test

teal rune May 19, 2023, 3:41 AM

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I see, I'd suggest you to write to https://support.stripe.com/contact/email and let them know that you've talked to the engineer in Discord and confirmed it's a known issue. You can ask support if there's anything they can help with your compliance deadline.

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