youssef attar | Stripe Developers | Page 1

silk oasisBOT May 18, 2023, 9:40 PM

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fast swallow May 18, 2023, 9:41 PM

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Hello! Can you give some more specifics here? What's the problem you're having?

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@brazen glen Please reply here and not in the main channel

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Have you taken a look at the guidance we give here? https://support.stripe.com/questions/trouble-signing-in

Trouble signing in : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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@brazen glen Please respond in this thread

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Don't go switching to other threads where we're helping other users

brazen glen May 18, 2023, 9:50 PM

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Sorry, I had a problem with my account. When I log into it, they tell me that the email has been changed, knowing that I did not change it.

fast swallow May 18, 2023, 9:53 PM

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Gotcha - so did you read through the link I sent over earlier ? https://support.stripe.com/questions/trouble-signing-in - at the bottom we call out that you'll need to talk to support https://support.stripe.com/contact/email so they can help get this sorted out for you

brazen glen May 18, 2023, 10:00 PM

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I tried to contact the support team 5 days ago, but to no avail

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I have not received any response

fast swallow May 18, 2023, 10:00 PM

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Unfortunately you'll really have to push on them because we don't have the ability to help with account access issues in this channel

brazen glen May 18, 2023, 10:01 PM

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Thanks I will try thank you very much

#youssef attar