Durrell

[brittle thorn]

Hello! Have you set up a Webhook Endpoint to explicitly listen for that Event type?

[alpine mica]

ya. We received the event last week for a charge at the same store.

[brittle thorn]

Can you give me a Stripe ID related to the attempt so I can take a look?

[alpine mica]

The event_id for May 12 is here: evt_1N745sQs8t94ZQUFiL0apu35

[brittle thorn]

Thanks! Looking...

[alpine mica]

It says, if we "don’t approve or decline the authorization within 2 seconds Stripe uses your default settings to approve or decline " Our default settings are to decline.

[brittle thorn]

According to what I'm seeing here this Event was successfully delivered to your server and we got a response back from you about it.

[alpine mica]

Ya, that was the event on the 12th. I don't have an event to show you for today because we never got it.

[brittle thorn]

Ah, I see. What I need is something related to the specific authorization you didn't get the Event for.

Do you have the Issuing Authorization ID?

The one that starts with iauth_?

[alpine mica]

We never got the issuing_authorization.request nor the issuing_authorization.created events. If Stripe declined the charge we should have got the issuing_authorization_created event at least.

I wonder if the merchant accepted the card numbers but never actually charged the card yet?

[brittle thorn]

Seems like that might be the case.

[alpine mica]

Time will tell.

Ahh, so this merchant doesn't charge the card until I approve their example sticker they they will email me. They must have just done some sort of simple card verification.

[brittle thorn]

Ah, that makes sense.

[alpine mica]

sorry for the trouble. Thanks for all your help today and in the past.