#Donnadonna
1 messages · Page 1 of 1 (latest)
Hello! Can you give me the request ID for that request? It's the ID that starts with req_.
sure, here : req_9njGK8mSCg984D
I think that's a different one; the Payment Intent ID is different and the error is different.
Oh, okay, yeah, that's from the request ID you provided. The error is accurate; the reader SDK needs to be updated.
Sorry again for the confusing, here is the error message, and request Id: req_9njGK8mSCg984D
yeah, i have been updated all my stripe-terminal library, seems like i am getting the same error, can you kindly provide me what's the current vision of the SDK? base on what i see on stripe github, https://github.com/stripe/stripe-terminal-react-native, seems like it's not been released since October 2022
Let me have a look, hang on...
ok! take your time
Hello 👋 , we are still consulting colleagues about this. Will get back to you shortly
thank you! please let me know
We may need to configure something on your account to address this. Is the account you used for this request (acct_17qQziAwli4lCdB3) the only one that you are using for these Terminal payments in production?
i am testing with my test mode on now, and yes it's the only I am using for terminal payments for now
To clarify, are you seeing this error in production? Or is this only in internal testing?
i have not release to production yet, but it was working for the past 6 months, maybe from 2 weeks ago, it's not working, only the processPayment()
We're blocking this specific request because the underlying Terminal SDK being used has a bug with automatic capture specifically. Would it be feasible for you to switch to manual capture? Or wait until we release an updated version of the stripe-terminal-react-native library?
So I am building an IOS app with this library, any recommendations on how should we handle payment capture?
When are you planning to ship this in production? If it's like a month or more out I recommend you wait for the updated SDK. If it's sooner switching to manual instead of automatic capture should avoid the error.
If you want to switch to manual capture go through this guide and note the parts where manual vs. automatic are mentioned and make the appropriate changes to your code: https://stripe.com/docs/terminal/payments/collect-payment?terminal-sdk-platform=react-native#create-payment
okay, thanks for the info, and I will discuss this with my client, how am i gonna know if the feature is updated? is that gonna be on the github, or i can try to check in again after 1 month
You can watch the project on GitHub for a new release.