#Donnadonna

1 messages · Page 1 of 1 (latest)

frosty gustBOT
noble nova
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Hello! Can you give me the request ID for that request? It's the ID that starts with req_.

spiral narwhal
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sure, here : req_9njGK8mSCg984D

noble nova
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I think that's a different one; the Payment Intent ID is different and the error is different.

spiral narwhal
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hmm one s

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oh sorry, i sent the wrong image originally

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this is the error

noble nova
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Oh, okay, yeah, that's from the request ID you provided. The error is accurate; the reader SDK needs to be updated.

spiral narwhal
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Sorry again for the confusing, here is the error message, and request Id: req_9njGK8mSCg984D

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yeah, i have been updated all my stripe-terminal library, seems like i am getting the same error, can you kindly provide me what's the current vision of the SDK? base on what i see on stripe github, https://github.com/stripe/stripe-terminal-react-native, seems like it's not been released since October 2022

noble nova
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Let me have a look, hang on...

spiral narwhal
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ok! take your time

frosty gustBOT
sly torrent
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Hello 👋 , we are still consulting colleagues about this. Will get back to you shortly

spiral narwhal
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thank you! please let me know

sly torrent
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We may need to configure something on your account to address this. Is the account you used for this request (acct_17qQziAwli4lCdB3) the only one that you are using for these Terminal payments in production?

spiral narwhal
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i am testing with my test mode on now, and yes it's the only I am using for terminal payments for now

noble nova
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To clarify, are you seeing this error in production? Or is this only in internal testing?

spiral narwhal
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i have not release to production yet, but it was working for the past 6 months, maybe from 2 weeks ago, it's not working, only the processPayment()

noble nova
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We're blocking this specific request because the underlying Terminal SDK being used has a bug with automatic capture specifically. Would it be feasible for you to switch to manual capture? Or wait until we release an updated version of the stripe-terminal-react-native library?

spiral narwhal
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So I am building an IOS app with this library, any recommendations on how should we handle payment capture?

noble nova
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When are you planning to ship this in production? If it's like a month or more out I recommend you wait for the updated SDK. If it's sooner switching to manual instead of automatic capture should avoid the error.

spiral narwhal
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okay, thanks for the info, and I will discuss this with my client, how am i gonna know if the feature is updated? is that gonna be on the github, or i can try to check in again after 1 month

noble nova
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You can watch the project on GitHub for a new release.