#jscheel

1 messages · Page 1 of 1 (latest)

silver emberBOT
gilded coyote
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Hi there

waxen jackal
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hi @gilded coyote !

gilded coyote
waxen jackal
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right, with release, correct?

gilded coyote
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As long as you set that to release then the Sub Schedule will end but the underlying Sub will continue

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So you can just do one iteration of the phase and then let the schedule release

silver emberBOT
waxen jackal
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so, in that case, I am essentially using schedules as staging for changes?

gilded coyote
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Yep that's what you are looking to do, correct?

waxen jackal
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yes, I think that is totally fine for me to do it that way. I was just confused about if I should be maintaining an indefinite subscription with schedules or if I should just be treating schedules as staged changes. One other question about this: We have a situation where our automated spam detection will close suspect spam accounts and set the cancel_at_period_end on the subscription. 99% of the time, it's right, but every once it a while it catches a legitimate account. We have a manual review process that activates, then we unset cancel_at_period_end if the account is legit. By introducing scheduled changes, we run the risk of closing an account that had changes scheduled in the future. The process I am considering is to release the schedule immediately, set the cancel_at_period_end, then if we deem the account to be legit, look at the released schedule and rebuild a new one from it. Is that the appropriate approach there?

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I'm assuming there's no way to maintain future phases but inject a cancellation in the middle of them that I might later rescind 🤔

gilded coyote
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Yeah the way you described is what I'd recommend.

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Anything else would just be more complicated imo

waxen jackal
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awesome, thank you so much!