RecruiterGuy | Stripe Developers | Page 1

inner fiberBOT May 17, 2023, 4:58 PM

#

distant kite May 17, 2023, 4:58 PM

#

Hi there

#

No not possible to have multiple external accounts for the same currency on a direct account.

#

So you are going to need another account. You could use Connect to just manage everything from your one platform account though and transfer the funds to the desired Connected Account with whichever external account you are looking to pay out.

hushed smelt May 17, 2023, 5:00 PM

#

I'll do some homework on Connect - we are pretty new to this platform so that's helpful. Thank you.

distant kite May 17, 2023, 5:01 PM

#

Sure thing. Let us know if you have any specific questions that we can help with

inner fiberBOT May 17, 2023, 5:14 PM

#

hushed smelt May 17, 2023, 5:17 PM

#

Thanks... I do have some questions.... I just set it up and verified but I'm not sure where to go from there. I already have my company set up to receive credit card payments and I set up a link for donations.... but how do I find those things that are already set up? It's not easy to navigate.

dapper shell May 17, 2023, 5:20 PM

#

Hi there 👋 taking over, as my colleague needs to step away

What do you mean "how do I find those things that are already set up?"? I don't understand the question

hushed smelt May 17, 2023, 5:23 PM

#

I have an account set up that we take payments for. My company founded a nonprofit that manages two different bank accounts. One for the nonprofit generally and one for a new scholarship.
I had already set up "no code" donation links and they are live online but I see no way to find them or manage them in Stripe.

#

Additionally, when trying to connect an account I cannot click the continue button even after reading the linked content and enabling oath for express accounts.

#

this really feels way more complicated than it should be...

dapper shell May 17, 2023, 5:30 PM

#

Are you using the API for this? Or just the Dashboard?

hushed smelt May 17, 2023, 5:31 PM

#

I'm just working in the dashboard and trying to set this up.

#

I just need my company to continue to take payments online for a product - like it does today. And I need for the nonprofit to be able to take donations that go into one of two accounts.

dapper shell May 17, 2023, 5:33 PM

#

Ahhh, okay. I'm afraid we're very limited in our capacity assist with Dashboard functionality. I wish I could help, but this chat is focused on developers and API integration questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hushed smelt May 17, 2023, 5:34 PM

#

okay, I'll give that a shot. We have always found stripe to be overly complicated compared to what was used in the past but I'll try the support line one more time.

#RecruiterGuy