#NewtReyes

1 messages · Page 1 of 1 (latest)

turbid oreBOT
bright island
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Hi

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We really don't know much about the Dashboard here but I can try and help

warm urchin
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Hey, @bright island

bright island
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Might need to send you to work with our Support team though if I don't know

warm urchin
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Thank you!!!

bright island
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What's the ID?

warm urchin
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Platform Account charge ID:
py_3N8S3hDfcmTYbu9Y2l3Ewjim

Connected Account charge ID: py_1N8UFBReuSH4sbg7GWKBeaUV

bright island
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So yeah these are two different things

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One is a bank debit payment on your platform.

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The other is a payment to the Connected Account that is the result of a transfer.

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The transfer comes from the bank debit payment.

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Bank debits are async but we transfer the funds immediately.

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If the bank debit fails, then you would need to reverse the transfer

warm urchin
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If the bank debit fails, then you would need to reverse the transfer
Mmmmm... in this case, is this done automatically or do we have to listen and react to some webhook?

bright island
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Nope you would need to listen for payment_intent.payment_failed

warm urchin
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Awesome

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Dude, thank you so much

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I am happy whenever I get you to explain stuff

bright island
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❤️