kirito | Stripe Developers | Page 1

ebon gladeBOT May 17, 2023, 3:15 PM

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scarlet tree May 17, 2023, 3:16 PM

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Can you send the request ID of a time that you got that error? (req_123)

hybrid pagoda May 17, 2023, 3:16 PM

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req_TxADGa7MgqBS5v

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?

scarlet tree May 17, 2023, 3:25 PM

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It looks like the payment method ID that you provided is from a different account than the customer

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The payment method is on acct_1Lpr6dFeR0PUZyO7 while the customer is on acct_1N83lCFOCsUTyYwW

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Also the payment method was created in test mode https://dashboard.stripe.com/test/logs/req_ORHRat9nRmV2u9

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So it sounds like some IDs got mixed up

hybrid pagoda May 17, 2023, 3:32 PM

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what can be the cause of that ?

scarlet tree May 17, 2023, 3:35 PM

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Something in your system though it is hard to say exactly what. Stripe sent back the proper IDs in our responses to your requests, it sounds like your code associated those IDs with the wrong object in your database

hybrid pagoda May 17, 2023, 3:35 PM

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like public key ?

ebon gladeBOT May 17, 2023, 3:41 PM

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scarlet tree May 17, 2023, 3:42 PM

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This is likely an issue on your backend. Likely it responded to a webhook or API response incorrectly and stored the ID in the wrong place

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Or it is possible that you have other code that changes these records in your DB

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Or maybe everything is fine in your DB but your code for that charge pulled one of the IDs from the wrong place

#kirito