#praveendd25

1 messages · Page 1 of 1 (latest)

gleaming falconBOT
full patrol
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Hi there!

boreal basin
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yes

full patrol
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Can you share the PaymentIntent ID (pi_xxx)?

boreal basin
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why do you need payment id?

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this screen comes when stripe.confirmpayment is called

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pi_3N8j1USIKr3hEzQR0PIcsMAK

full patrol
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I need the ID to investigate the issue. Give me a few minutes

boreal basin
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ok

full patrol
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This PaymentIntent has status: "succeeded", so it looks like it worked.

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Can you clarify what is the issue on the frontend?

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The white popup stays open on your page and nothing happens?

boreal basin
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it comes and goes automatically what is the white popup ?

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it should show something thr right instead of empty popup

full patrol
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The popup opens for just a few seconds and then closes?

boreal basin
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yes

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end user & Qa is asking us what is that empty pop up comes and goes

full patrol
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I think this is expected to sometimes happen, when 3DS can be skipped. Let me try to find some documentation link about this...