#Unitychampion

1 messages · Page 1 of 1 (latest)

cosmic quarryBOT
pearl cove
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Nice to meet you.

fleet reef
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hi! do you have a request ID req_xxx for the error that you got?

and a link to the doc that you are reading?

pearl cove
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sure.

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one sec.

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This is the doc url I've read.

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AFAIK, even for a paused subscription plan, invoices should be generated as "draft" status.

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I was trying to add a new subscription item to a paused subscription which caused proration.
And invoices should be generated based on that proration result.

fleet reef
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do you have a request ID req_xxx for the error that you got?

pearl cove
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Hi, there?

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It's quite strange. I actually sent request to stripe api but "customer.subscription.updated" event is not being created on webhook panel.

fleet reef
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do you have more details at all like a subscription ID I can look at?

pearl cove
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Sure. sure

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One sec.

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sub_1N8L25Hn3Zy4ma8uFTlvmIMs

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My last action was to pause this subscription.

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??

fleet reef
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and what's your specific question to be clear, so I know where to start looking?

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e.g. "I expected X but Y happened instead", or "why did Z happen"

pearl cove
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I added a new price item to this subscription(which was paused already)

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What I'm expecting is to create an invoice for that price item automatically.
But invoice is not being created.

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are you checking?

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I'm quite urgent. Sorry for making u busy. 😆

fleet reef
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we'll look when we can, this is not the place to get urgent support

pearl cove
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Then can you clear one thing for me?

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Is it possible to generate invoices automatically for a paused subscription plan using stripe gateway?

fleet reef
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that's just re-stating your question and is not helpful

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I'll look and reply when I can

pearl cove
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Ok thank u for your time. It was so helpful.

fleet reef