#bohdan.borkivskyi

1 messages · Page 1 of 1 (latest)

dry galeBOT
peak radish
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Did you try just creating a Dispute?

thin cipher
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Yes, I used card 4000000000002685 to automatically create dispute after checkout session, but then the whole amount is disputed. My goal is to dispute partially refunded payment, but I don't know how to do it

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As I understand disputes are opened through Visa/Mastercard and I'm not sure what the workflow is in test mode

peak radish
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My goal is to dispute partially refunded payment, but I don't know how to do it
You mean you want to part refund the payment first and then dispute the remaining amount?

thin cipher
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right

peak radish
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Don't really know much about Disputes, but that's how you'd partially refund a payment

thin cipher
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Yes, I have no problem making a partial refund. But I don't how to create dispute afterwards

peak radish
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I'm not even sure if partial Disputes are even a thing

thin cipher
peak radish
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Right, but that doesn't necessarily mean that the Dispute amount will reflect the partially refunded amount

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It just means that even if partially refunded, it can be disputed

thin cipher
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I see. So how can I create dispute after refund to test it?

dry galeBOT
dim swift
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I don't think you can unfortunately as the only way to have a dispute is to use the test card for it, which creates one immediately after the payment before you'd have time to refund it