bluescreen-invoice-email | Stripe Developers | Page 1

livid galeBOT May 15, 2023, 10:13 PM

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tepid summit May 15, 2023, 10:14 PM

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👋 Can you share more details about what you're seeing?

shell epoch May 15, 2023, 10:15 PM

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I'm sending emails via the Stripe Dashboard. I send attachments with invoices, so I always copy myself so I can respond with the attachment. The invoice hasn't shown up in my inbox for almost an hour. I've been doing this same process for 2+ years.

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I also have myself as a test customer, and I just sent a test invoice to myself. This invoice also hasn't arrived in my gmail inbox.

tepid summit May 15, 2023, 10:20 PM

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I recommend reaching out to our Support team about this: https://support.stripe.com/contact/
When you reach out, please share the invoice ID with them so they can review any email attempts associated with that invoice

shell epoch May 15, 2023, 10:21 PM

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I've talked to them and they weren't able to help

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So I wanted to see if anyone else was having issues.

livid galeBOT May 15, 2023, 10:21 PM

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supple sentinel May 15, 2023, 10:25 PM

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@shell epoch unfortunately this is more an account specific issue and our support team is the best place to get help on this. Provide them with detailed information such as exact Invoice id(s) and they will be able to help or escalate to a team who can

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bluescreen-invoice-email

#bluescreen-invoice-email