#Kbench
teal dove
wise sand
I wouldn't call that the main difference - it's just one of many. I'd say the bigger difference is the flow of funds/who's liable. Definitely take a look at both of theses charts to compare how the flow is difference:
- Destination charges (https://stripe.com/docs/connect/destination-charges#flow-of-funds-app-fee)
- Direct charges (https://stripe.com/docs/connect/direct-charges#flow-of-funds-with-fees)
Also the find of connected account you're creating matters a lot here - if you're creating a standard account you should be using direct charges
olive lily
Gotcha. Yea I am looking into those liability things as well. Do I have the total fee cost correct though? 2.9% + 30 cents with either charge type?
Appreciate the help btw
wise sand
It'll depend on the country you're in - 2.9% + 30 cents is the fee in the US I believe (but not sure what it'd be in other countries)
olive lily
Riiiight. Always forget you poor folks have to support so many currencies.
Would you be able to talk about the Platform liability stuff? I've been building our App with Standard Accounts but I'm realizing Express is more what we need but we're not quite sure what liability that opens us up too. The safety net of Standard Accounts was appealing.
wise sand
I can help if it's specific questions (but I may need to send you to support for a couple of thems)
what do you want to know?
olive lily
Fraud and Dispute Liability. We obviously handle Disputs but if there is a refund, where do they Stripe Fees play in with Destination Charges? Does stripe give those back to the platform to pay the Refund?
the Stripe Fees*
wise sand
Are you talking about the dispute fee, or the refund fee?
olive lily
Oh fudge. I have no idea what those are. I just meant the 2.9% + 30cent fee.
wise sand
Ah, so in general the stripe fee (for the original charge) is not returned with refunds (https://support.stripe.com/questions/understanding-fees-for-refunded-payments)
Dispute fees are something separate (which only happen if a dispute is made https://stripe.com/docs/disputes/how-disputes-work#dispute-fees)
olive lily
I see. I think I need to review Express Account Documentation more. Reading these will help.
wise sand
👍 - and if you want have a lot of questions about specific fees the folks at support (https://support.stripe.com/contact) can definitely help with those (they know way more about fees then we do in this channel)