#Kbench

1 messages ยท Page 1 of 1 (latest)

rare timberBOT
molten hound
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Good morning Hanzo

mild tusk
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Hello ๐Ÿ‘‹
Can you share the request ID for the API request that updated the brand settings?

molten hound
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Would the account ID suffice?

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acct_1N7JHXIre452I3yt

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I'm not quite sure where to see that ID

mild tusk
molten hound
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Looking

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Something strange. None of my calls are in there. Not even my PaymentLink calls from today.

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I'm looking around a bit yet. Smelling a user error on my part

mild tusk
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Were these made in test mode? If so, you may need to toggle the modes

molten hound
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It's toggled

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Found it

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Needed to change the log filter

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req_Nbe6qkCv7IF7UR

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Needed "Outgoing Connect Requests" to be in the filter

mild tusk
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Ah I don't read it as "you can't do this for standard accounts as a platform" versus what I read it as is that platforms can update the branding of express/custom as these types don't get dashboard access. Standard account can manage their own branding settings as they do have dashboard access.

molten hound
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But me changing their Branding this way would change it for their own account right? Not just the connected account ID they have with my platform?

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The whole "connected account" vs Stripe account thing to me is a bit of a black bos.

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box*

mild tusk
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Correct, it changes the branding settings account-wide

molten hound
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Bleh...

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Don't feel like I should be able to do that IMO

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But whatevs. Maybe I should be doing Express Accounts.

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Theoretically a Stripe Account could have multiple platforms tied to couldn't it?

mild tusk
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Yes unless the standard account has platform controls enabled

molten hound
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Hm. I'll look at those.

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Appreciate the help. I'm gonna look into using different account types. I keep hitting things with Standard Accounts that makes me feel like I am going the wrong way. If I have questions regarding those accounts is this Channel a good place to ask? Or is this just API/Dev related stuff?

mild tusk
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NP! ๐Ÿ™‚ Happy to help
Feel free to ask here and if its something we can't help with then we'll redirect you to support
But no harm in asking first ๐Ÿ™‚

molten hound
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Have a good day!