#kevinbett
1 messages · Page 1 of 1 (latest)
Are you accepting destination charge?
can you copy past that id please here in this channel ?
py_1N5wpOKbscWiEAlb079jaHFY
Just looked at his stripe account with him so it shows the “Gross volumes” matching the $23.31 (22.33 with stripes fees) but it isn’t showing as a payout for them. And it is showing as a payout for 'Drivee the platform', so the money is going to our account just not sure why the vendor received the alert about the service fee going to their account.
All the invoice amount of that payment was sent to the connected account:
https://dashboard.stripe.com/connect/transfers/tr_3N5wpMBfM7LHJAwe0xVb0hs4
When you've created the invoice, you configured the invoice to transfer all the amount to the that Connected Account:
https://dashboard.stripe.com/events/evt_1N5wpLBfM7LHJAwe6ocRRNH9
so this means the transaction doesn’t go the platform
Hi! I'm taking over this thread.
I'm not sur eI understand your question. Can you clarify?
okay
one of my vendors got this payout on their email. Im wondering whyy that happened Instead of it being to the platform
the one above
This was answered by my colleague:
All the invoice amount of that payment was sent to the connected account:
https://dashboard.stripe.com/connect/transfers/tr_3N5wpMBfM7LHJAwe0xVb0hs4
I wasn’t done with i wanted to inquire so does that means the transaction doesn’t go to the Platform
I'm sorry I don't understand.
Give me a few minutes to look into this in more details.
ok
Is this the invoice you are talking about? https://dashboard.stripe.com/invoices/in_1N5wpLBfM7LHJAweyjj8ahSU