#eoghanobrien

1 messages · Page 1 of 1 (latest)

oblique stratusBOT
signal plaza
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Let me check one thing really quickly

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Breaking this down a bit - are you only creating Subscriptions through Checkout or also one-time Invoices? I ask because you linked to payment_intent_data.receipt_email , which would only work for non-subscription checkout sessions

cold mist
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We're doing both

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We have 3 subscription products that would use Stripe Checkout

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and 3 Onetime products

signal plaza
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Gotcha - one more thing I do want to clarify is that if you're doing charge_automatically subscriptions those email receipts would actually be controlled by the email settings found at https://dashboard.stripe.com/settings/emails

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The "Email finalized invoices to customers" settings is only for send_invoice

cold mist
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Gotcha - one more thing I do want to clarify is that if you're doing charge_automatically subscriptions those email receipts would actually be controlled by the email settings found at https://dashboard.stripe.com/settings/emails

Can you clarify which settings affect charge_automatically subscriptions on that page specifically?

signal plaza
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It's Email customers about successful payments

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You could try and update the receipt_email on the Charge/PI if you want to programatically control sending the receipt (but note that if receipt_email is already set you need to unset it before you can set it again)

cold mist
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It's Email customers about successful payments

I must be blind, I can't find that on mine 🤷‍♂️

signal plaza
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^ This is what you want

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I need to head out, but if you need more help @stray dew can answer any questions

cold mist
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I genuinely don't have that, what section heading is that usually under?

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Nevermind, I'm a dum-dum, looking at the wrong page

stray dew
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Hi. Anything else you need help with @cold mist ?

cold mist
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Any other suggestions here? We don't want to allow Stripe to send monthly receipt emails on our behalf because we want to provide some reasons for the customer to keep paying for that monthly subscription. We don't really mind if the annual subscription emails go out. We're worried about monthly subs though and we don't want to have to send transactional email for all receipts when it's just this one thing that we need to be different. With that context, just curious if you could suggest a solution?

stray dew
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Let me see if I understand correctly. You want to send email receipts only for annual subscriptions and not for monthly subscriptions?

cold mist
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Correct!

stray dew
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Oh

cold mist
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"this" being turning off all emails and sending them ourselves?