#Gautam
eager eagle
Can you share the customer portal session ID (bps_xxx) you created?
eager eagle
Ah I see that you use no code option. Can you share the screenshot what the customer saw and the customer ID (cus_xxx)?
eager eagle
Can you screenshot the full page? The screenshot was cut at the current plans
sick salmonBOT
boreal peak
It's because that Customer has an unsupported default payment method type: https://stripe.com/docs/customer-management#:~:text=The portal doesn’t display the payment method section if the portal doesn’t support the customer’s default payment method.
boreal peak
Seem like it's a Bank Account, which is unsupported: https://stripe.com/docs/customer-management#supported-payment-methods
boreal peak
what I suppose to do
You need to update/unset the default_source field for that Customer: https://stripe.com/docs/api/customers/update#update_customer-default_source
latent stone
after updating the default as card .. it start coming ...earlier default was Stripe BANK
boreal peak
Yup, Bank Accounts are unsupported in the portal so we don't sow the update UI
latent stone
ok .. thanks