#ebellak

1 messages · Page 1 of 1 (latest)

warped lotusBOT
tight wave
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Hi there đź‘‹ I wish I could help, but this chat is focused on developers and technical integration questions. For account related question, our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fading meteor
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Hi Abel Kallebe,

We recently identified payments on your Stripe account for AK LIMITED ® that don’t appear to have been authorized by the customer, meaning that the owner of the card or bank account didn’t consent to these payments.

As a precautionary measure, we will no longer accept payments for AK LIMITED ®. We will also begin issuing refunds on card payments on May 16, 2023, although they may take longer to appear on the cardholder’s statement. Please refer to your dashboard for a list of the charges that will be refunded. If there are insufficient funds on your account to cover any refunds, those refunds won’t be processed and any outstanding funds will remain in your account .

If you believe that we’ve misunderstood or miscategorized your business and would like us to conduct another review of your account , please complete the form on your Stripe Dashboard to provide more information about your business. I received this email and I myself was testing the payments by my mother’s card, there is no fraud in this! I work honestly demand immediate unlocking!