#F I R E
sturdy spindle
gloomy pagoda
Can you share the subscription ID (sub_xxx)?
plain pine
sub_1N6DloDQ4yPEzTFcOaoqBQ5d
gloomy pagoda
From the draft invoice: https://dashboard.stripe.com/invoices/in_1N6aJnDQ4yPEzTFcOIoEDjsG
The automatic collection is turned off. The invoice will not be finalised and charged to customer
plain pine
how can i turn on this feature for all of my subscriptions?
gloomy pagoda
When you cancel the subscription, the automatic collection will be disabled (i.e. auto_advance becomes false): https://stripe.com/docs/billing/subscriptions/overview#canceling-subscriptions
This invoice had automatic collection turned off due to cancellation: https://dashboard.stripe.com/logs/req_nlmZnDT9uuxp8h
plain pine
oh ok.
so how the subscription gets canceled after the trail ends? do i need to specify any point to subscrition api?
gloomy pagoda
Your server initiated a request to Stripe to cancel the subscription: https://dashboard.stripe.com/logs/req_GpDzrazheWyV38
This wasn't cancelled by Stripe
plain pine
after the trail end do stripe sends any webhook calls?
gloomy pagoda
Stripe will send customer.subscription.trial_will_end event before trial ends if your Webhook subscribes to it: https://dashboard.stripe.com/events/evt_1N6DlzDQ4yPEzTFcoSWbnkAg
After the trial ends, Stripe will send customer.subscription.updated event that changes the status from trialing to active: https://dashboard.stripe.com/events/evt_1N6aJoDQ4yPEzTFcQeyIJvxA
plain pine
ok let me check and get back to you asap
gloomy pagoda
Sure, let me know if you need more help
plain pine
Hi, another quick question. what will the status of customer.subscription.updated event when somehow subscription get canceled beacuse of credit card or any other issue?
gloomy pagoda
It depends on the "Managed failed payment" settings in the Dashboard: https://dashboard.stripe.com/settings/billing/automatic
You can decide whether to leave the subscription as it is or cancel it in case of payment failures
plain pine
so when the subscription get canceled then what will be the customer.subscription.updated event status of subscription?
gloomy pagoda
If the subscription is canceled, its status will be canceled
plain pine
ok thank you ❤️