#Vled

1 messages · Page 1 of 1 (latest)

last sailBOT
pliant hare
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that there is no way to create custom/express (both types give same error) accounts?
Depends, I'm not sure about much of this but seems accounts can be given access to that. Appears yours hasn't
platform is loss-liable(?) for some reason and this needs to be fixed to proceed?
That's the inherent by nature of Express/Custom accounts

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I'd recommend speaking to support if you need that kind of Connect with a UAE platform: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hallow jewel
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In the reply, they said:

After taking a deeper look into the system, I found your account under the email ..., and it has been successfully updated, this Stripe account is now a Platform. If you happen to have any questions related to how to create a connected account, or any kind of support, do not hesitate in reaching out back again.

Does this mean they switched my account type to custom/express instead of giving me access to create them?

pliant hare
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Sounds like they just made your account a platform, as opposed to enabling additional account types for UAE

hallow jewel
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🤔