#Leon Li
1 messages · Page 1 of 1 (latest)
hello! do you have a PaymentIntent id?
Hi Alex, yes
"charge_id": "ch_3N5n4IFBmxAzLEiQ0MxTVU1s",
"payment_intent": "pi_3N5n4IFBmxAzLEiQ0lUlsYBL",
"payment_method": "pm_1N1JN4FBmxAzLEiQfDRNfcqL",
the payment failed
Hmm but the user said that money has been charged by the bank
I'd suggest you reach out to Stripe Support - https://support.stripe.com/contact and they'll be able to advise you on next steps!