Leon Li | Stripe Developers | Page 1

tame knotBOT May 11, 2023, 5:40 AM

#

crystal zenith May 11, 2023, 5:40 AM

#

hello! do you have a PaymentIntent id?

acoustic pumice May 11, 2023, 5:44 AM

#

Hi Alex， yes

#

"charge_id": "ch_3N5n4IFBmxAzLEiQ0MxTVU1s",
"payment_intent": "pi_3N5n4IFBmxAzLEiQ0lUlsYBL",
"payment_method": "pm_1N1JN4FBmxAzLEiQfDRNfcqL",

crystal zenith May 11, 2023, 5:48 AM

#

the payment failed

acoustic pumice May 11, 2023, 5:53 AM

#

Hmm but the user said that money has been charged by the bank

crystal zenith May 11, 2023, 5:54 AM

#

I'd suggest you reach out to Stripe Support - https://support.stripe.com/contact and they'll be able to advise you on next steps!

#Leon Li