#wuguimei

1 messages · Page 1 of 1 (latest)

abstract vaultBOT
grim yarrow
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I think it's declined because there have been retries with the same card before

drifting heron
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before?

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No such token: 'tok_1N6PJ0L0nslfKAh0zFYC2B7Q'; a similar object exists in test mode, but a live mode key was used to make this request.; code: resource_missing; request-id: req_rVoyUZLPdkHeQu

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what aboult this

grim yarrow
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It's what it says: the tok_xxx object was created in Test mode, while here you are calling an API against it in Live mode

drifting heron
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yes. That's OK

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I hava a problem. other count create Setup Intent success. but my count fail.return Your card was declined.; code: card_declined; request-id: req_vnADXUIMKXqRR7

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the success id is:seti_1N6PRWCBDQQDZgmrYtapB3MH why?

grim yarrow
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Um that's different account and on the account you got the error it's because of too many retries already (on the specific account)

drifting heron
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too many retries already. but the other account always ok, but my acount always fail? why?

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So is this feedback from the card issuer? If so, there's nothing you can do on your end

grim yarrow
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It's different per account, because on the HK account you might have been having other declines with that card before

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So in the same account, if there are declines of the same card, it's more likely the card will get declined again because of "too many retries"

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You could write into Support asking them to clarify what declines are those? They would be able to assist you better than my team here