#xbankofchina
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Hi, how can we help?
Yes but keep in mind this is a public forum and everyone can see it
No, unfortunately. I am happy to assist you on chatting here
So it has the message indicates the reason there. The cardholder (the customer) has begun 3D Secure but haven't completed it on their own
what is 3D secure?
3D Secure is mechanism when customer's issuer bank requires them to authenticate before proceeding to charge
i'm connect stripe to zoho creator
we have our own software to charge the payment through stripe
https://stripe.com/docs/payments/3d-secure and https://www.youtube.com/watch?v=2kc-FjU2-mY for more information
A quick guide covering what customer authentication is, what it looks like to customers, how Stripe handles the complexity of 3D secure, and how to test credit cards to simulate an authentication flow.
0:35 3D Secure visual demo
1:10 Stripe Radar 3D Secure rules
1:44 Stripe Payment APIs
2:00 Stripe Billing authentication
2:12 Testing with sampl...
can I have your email?
You could start a Support conversation with our Support team