#TotoNaBendo
1 messages · Page 1 of 1 (latest)
Hello, do you have the ID of a payment that you got this error for? (pi_123)
Hello ! Yes : pi_3N6DQjJwLeV1ABOS0bYtjYx4
Thank you, checking in to it
Hey apologies for the delay here. The server got busy and I got distracted by other threads.
It looks like this one was a generic bank decline. Unfortunately we don't really have further info as banks don't provide it. The customer can reach out to their bank for more details and to avoid future declines like this with you
Ok the problem is part of the customer, not with us