#Kinno

1 messages · Page 1 of 1 (latest)

steep bloomBOT
finite parrot
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Hi

would these even show up there in the first place?
if the request reached to our infrastructures, it should be traced somewhere.

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At least you'll have a requestId

viscid sedge
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that means since there's no failed request for the problematic entity in question

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it's either not reaching your infrastructure or we have a sneaky bug somewhere on our side and it's not rate limiting related at all

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By logs I specifically was talking about the Developers -> Logs view on the dashboard, could you confirm whether rate limited requests would pop up in there with an error code? This will allow me to rule out our rate limiting handling as a cause and be a great help

finite parrot
finite parrot
viscid sedge
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Right, don't see one there so it's not rate limited. Was hoping that wasn't the case since that was our only lead so far.

Thank you very much for the quick feedback! We'll be able to look into the real cause with greater focus now :)

finite parrot
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happy to help!