asharpc

[short canyon]

What's the acct_XXX?

[cold needle]

acct_1F6ZVRLeN8gNaf8I

[short canyon]

Do you have an example of a Payout created unexpectedly?

We are seeking guidance on whether it is feasible to retain the payment amount in our Stripe balance instead of initiating a payout to our linked bank account?
It is, but only for up to 90 days.

After that period we'll pay out the balance automatically, regardless of your payout schedule

[cold needle]

this actually my client account he told me that he still auto pyaout after disable it

[short canyon]

That I suspect it's because of what I outlined above – funds held for longer than 90 days

I'd recommend speaking with support about this as it's a non-technical issue: https://support.stripe.com/contact

[cold needle]

ok

what about this. one " it is feasible to retain the payment amount in our Stripe balance instead of initiating a payout to our linked bank account"

[short canyon]

Not for longer than 90 days as stated

See: https://stripe.com/docs/connect/manual-payouts#:~:text=Escrow has a,refund being needed.

[cold needle]

ok