#Hero
zenith cape
serene coral
To clarify: are you using Destination Charge with on_behalf_of?
If that is the case, you can only refund a portion of your application_fee, which is the original application_fee you charged your Connected account, less the Stripe processing fee you want them to bear
By default you still keep the full amount of application_fee you charge them, so doing this way you will always be able to less the processing fee from it
wind spade
im using separate charges and transfers
serene coral
I see, it's difficult then, because the nature of SC&T is Transfer is not related to the original Charge
Any chance to switch over to Destination Charge?
wind spade
not really because the transfer to the connected account only needs to happen once the service has been completed
serene coral
I see. Then the only option here is as you described, to make a Transfer back or Charge your CA like this https://stripe.com/docs/connect/account-debits#charging-a-connected-account
wind spade
what happens if their account balance is 0 when i make the transfer back to our account, for example if they just got a payout from their connected account to their bank
serene coral
But yes it comes with the balance problem. I am not sure how to add a debt on their account too. Maybe Support would have some ideas
There is a process call auto-debit from their bank account like https://stripe.com/docs/connect/account-balances#accounting-for-negative-balances, but this only apply if the balance is negative already by the result of a refund or chargeback
I guess you can't make a Transfer or Charge them if the result of the API call is negative balance
wind spade
okay ill contact support and see if they have any idea how to best do this
serene coral
Sorry!