Ignacio Castro | Stripe Developers | Page 1

boreal mirageBOT May 10, 2023, 5:05 AM

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marsh salmon May 10, 2023, 5:07 AM

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👋 taking over here. Could you list the timeline of actions to that Invoice? ie. By which time you created it, which time you finalized it and which time you transfer the fund to the source?

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It's the first step to start debugging

quasi token May 10, 2023, 5:11 AM

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It is the timeline of the invoice

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and it is the timeline of the source used for transfer funds to pay the invoice

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marsh salmon May 10, 2023, 5:13 AM

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I mean let's jot down the timeline for easy tracking.

Time of Invoice creation
Time of Invoice Finalization
Time of funds arrives in Source

quasi token May 10, 2023, 5:17 AM

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Invoice Created -> 5/9/23 9:05:11 PM
Invoice Finalized -> 5/9/23 9:05:16 PM
Funds arrive in Source -> 5/9/23 9:05:43 PM

marsh salmon May 10, 2023, 5:23 AM

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Could you copy over here the Source Id?

quasi token May 10, 2023, 5:25 AM

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src_1N64BVK4SdDqeXIsNL2bnUg5

marsh salmon May 10, 2023, 5:33 AM

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https://stripe.com/docs/invoicing/automatic-reconciliation#handling-exceptions

Automatic reconciliation

Let Stripe handle the cash reconciliation for credit transfer payment methods.

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I think it's because you are not in Invoicing Plus as it mentions here

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Please reach out to Support for more clarification on account or plans

#Ignacio Castro