Maurdekye

[fallow girder]

here is a sample of the nodejs code i use to create the billing portal link:

    const session = await stripe.billingPortal.sessions.create({
        customer: profile.stripe_id,
        return_url: "https://website.com/"
    });
    return session.url;```

[abstract willow]

Do you have a Request ID for both the creation of the Billing Portal and the creation of the Billing Portal configuration?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[fallow girder]

give me a minute while i get a hold of that

in the meantime, here's the full session object that the api call returns, if it's at all helpful:

{
  id: 'bps_1N5xTKDTTOdeFUQRYJr3bc97',
  object: 'billing_portal.session',
  configuration: 'bpc_1N4UohDTTOdeFUQRrpfbo3NR',
  created: 1683665362,
  customer: 'cus_NrgckduN1YAedh',
  flow: null,
  livemode: false,
  locale: null,
  on_behalf_of: null,
  return_url: 'https://website.com/',
  url: 'https://billing.stripe.com/p/session/test_YWNjdF8xTWUyMlNEVFRPZGVGVVFSLF9OcmdyZ0gyOUh3aFFISEhHUVdzTDlzYm55Tnh1cGw201001wonkraX'
}```

this also seems relevant: evt_1N5xTKDTTOdeFUQRfyIiOm6b

i wasn't able to find an id with the prefix req_ associated with the api call unfortunately

[abstract willow]

Which subscription management capabilities are you looking for specifically?

[fallow girder]

the ability to purchase upgrade, downgrade, or cancel subscriptions

[abstract willow]

Which ones aren't showing?

[fallow girder]

here, i can show you a screenshot, if you'll just give me a moment

[abstract willow]

It's all good. I found it

It looks like your customer doesn't have an active subscription, so those option aren't going to show

You have to give that Customer a subscription to update in order for those options to appear

[fallow girder]

oh, i see

how can i do that? is it possible for a user to review and purchase a new subscription within the billing portal?

[abstract willow]

No. You have to give them an active subscription a different way. There are a lot of options for doing that, but if you're looking for a low-code option, you might checkout the Pricing Table: https://stripe.com/docs/payments/checkout/pricing-table

[fallow girder]

mhm, i see

thank you for your help