gurudeep88 | Stripe Developers | Page 1

hard spruceBOT May 9, 2023, 12:34 PM

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chilly warren May 9, 2023, 12:34 PM

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Hi! Let me help you with this.

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otp input field looses focus
I tried uninstalling all browser extensions and clearing caches and cookies..but it did not work
Can anyone help me out with it?

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Could you please share the full screenshot?

spring geyser May 9, 2023, 12:36 PM

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ok

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first step..where I enter all details

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then I get the otp on my mobile..when I tried to enter the OTP here..i am unable to do so

chilly warren May 9, 2023, 12:41 PM

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The problem might be that your Payment Element is inside a modal/popup.

spring geyser May 9, 2023, 12:41 PM

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yes..thats true..

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that was the required design

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is there anyway to navigate through it..

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by the way..thanks a lot for detecting the problem..I'll redesign my app..thank you very much @chilly warren

chilly warren May 9, 2023, 12:46 PM

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I am not 100% sure it's the case, but we had a few situations when Payment Elements in modals were not working correctly.

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Please, let me know if you have any other questions.

#gurudeep88